In New York City one day,a businesswoman got into a taxi.Because it was the rush hour and she was hurrying for a train,she suggested a route. "I've been a driver for 15 years!" the driver shouted. "You think I don't know the best way to go?"
The woman tried to explain that she hadn't meant to offend him,but the driver kept shouting.She finally realized he was too upset to be reasonable. "You know,you're right," she told him. "It must seem dumb for me to assume you don't know the best way through the city."
Taken aback,the driver flashed his rider a confused look in the rear-view mirror,turned down the street she wanted and got her to the train on time. "He didn't say another word the rest of the ride,she said, 44until I got out and paid him.Then he thanked me."
When you meet people like this taxi driver,there's an irresistible urge (無法避免)to dig in your heels (鉆牛角尖).This can lead to prolonged arguments,soured friendships,lost career opportunities and broken marriages.As a clinical psychiatrist,I've discovered one simple but extremely unlikely principle that can basically prevent any conflict or other difficult situation from becoming a recipe for disaster.
The key is to put yourself in the other person's shoes and look for the truth in what that person is saying.Find a way to agree.The result may surprise you.
(1)Why did the woman suggest a route to the taxi driver?
Because she was hurrying for a train.Because she was hurrying for a train.
(2)The driver was not satisfied with the woman's suggestion,was he?
No,he wasn't.No,he wasn't.
(3)Did the driver become calm when hearing the woman's explanation?
No,he didn't.No,he didn't.
(4)Which route did the driver choose at last,the woman's or his own?
The woman's.The woman's.
(5)When did the driver said "thanks"to the woman?
When the woman got out and paid him.When the woman got out and paid him.
(6)What do you learn from the passage?
We should put ourselves in the other person's shoes.We should put ourselves in the other person's shoes.
【答案】Because she was hurrying for a train.;No,he wasn't.;No,he didn't.;The woman's.;When the woman got out and paid him.;We should put ourselves in the other person's shoes.
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發(fā)布:2024/4/20 14:35:0組卷:3引用:1難度:0.3
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